Privacy Policy

Privacy Policy

Introduction

Welcome to https://smart-home-security-pittsburgh-pa.alertblitz.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the handling of information we collect from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites, whether through a web browser or mobile device.
  • When you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data associated with transactions, such as payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers or credit card information for processing payments.
  4. Purchase Information: Records of products and services purchased from us, along with any accompanying reviews or ratings.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and advertising IDs used to recognize your device.
  6. Location Data: Information about your geographical location obtained through GPS or similar technologies.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our services.
  8. Social Media Information: Details from social media platforms when users choose to log in through these accounts for seamless experience.
  9. Product Information: Data about the products you interact with on our site, including viewed items, added to cart, and purchased products.

We collect this data through various methods: user input forms, account settings, checkout processes, browser cookies, logging, and analytics tools. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their privacy policies.

Cookies

We use cookies (small text files stored on your device) for several reasons:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as allowing you to log in and access secure areas.
  • Preference and Analytics: They remember your preferences, language settings, and help us analyze website performance and user behavior to improve our services.
  • Users can manage non-essential cookies through our Cookie Manager, offering control over tracking and personalization.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we securely delete or anonymize the information to ensure confidentiality.

Security Measures

Protecting your data is our top priority. We implement robust security measures to safeguard personal information:

  • Encryption: Data is encrypted during transmission and at rest using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Regulations)

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute disputes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to take legal action if you believe your rights have been infringed upon.

To exercise these rights or file complaints/appeals, please contact our dedicated privacy team via email at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for changes that may impact them.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribing from communications: